Felsted Primary School


Requesting information from the school

There are two types of information request.  Before you consider a request, please check the school website, as there is a great deal of information about the school on the website, which may answer your question, or speak to a member of staff.  Any subsequent requests should be made in writing to the school office, stipulating the type of request you are making (one of the following two types of request).

1.  A request about personal data held by the school (either staff or pupils)

Any request for this information is termed a ‘Subject Access Request’ and is dealt with under GDPR regulations.  We will respond within 1 month in writing, although please be aware that during school holidays, it would be reasonable for the school to request an extension to this time.

You could ask for your own child’s test scores, for example, but not information about other children or staff, such as a member of staff’s qualifications.  

You will not normally be charged for such information, unless the school feels that the time taken and the resources required justify a charge.

Please see 'A Parent's Guide' to subject access document below for further information.

 2.  A request about other information held by the school.

Such a request will be dealt with under the Freedom of Information Act.  Any FOI request will be dealt with in 20 working days and you will be given a response in writing.

You could request how many children have been excluded for example, but not the reasons or their names.  Some FOI requests may be affected by GDPR.

Some information such as Safeguarding information or confidential information about staff cannot be shared.

You may be charged for the administration required to fulfil such a request.


The school will consider all requests for information in the light of GDPR and Freedom of Information Regulations. Please note that the school may turn down such a request, either because the school does not hold the requested information, or it contravenes certain privacy requirements.


Please 'The Publication Scheme' for further information.


Images of Pupils

The school takes a common sense approach to photographs and videos of school events.  Photographs and videos will be allowed at school events provided these are not shared on social media.  The exception to this is our normal Friday Assembly where photographs and videos are not permitted.

Under certain circumstances, the school retains the right to revoke this permission and if this is the case, parents will be informed in advance.  We expect all parents to adhere to the school's decision.  Parents who refuse to co-operate, may face being excluded from future events.

The school will obtain permission on entry for the use of children's images for school publicity purposes.  Any parents who wish to withdraw this permission should do so in writing.